| Topic: | You cannot trust BT | Forum Home |
| Posted by: | Alice Jones | |
| Date/Time: | 29/03/10 21:10:00 |
| I took out a broadband account with BT and I was told that I would be notified by email if I was close to my monthly download limit. I am now being charged for exceeding the limit even though BT did not write to warn me. When I called to complain the person I spoke to was more interested in trying to sell me a BT product. |