| Topic: | Re:I worked in and around BT helpdesk for the last 16 years | |
| Posted by: | Sara Nathan | |
| Date/Time: | 28/02/13 16:34:00 |
| Very helpful. When my brother worked for BT he told me that the way to get stuff done was to get it made "a flag matter" which suggested you were important enough/noisy enough to be dealt with properly - and just saying that and thus showing you knew, could be enough to do it. If that was ever the case, is it now? |