The screen of my notebook broke, so I decided to get it fixed by Act on Computers. Initially I was quoted around GBP 80. After a few days I received a text from them saying that fixing the screen would now be GBP 120. I replied "Please only fix it if the quoted GBP 120 will not be exceeded". After not hearing from Act on Computers for many days I popped into their shop and the had forgot to notify that the notebook was fixed and ready to be collected. To my disappointment the quote of GBP 120 was all of the sudden a bill of GBP 150, although I had clearly stated for the GBP 120 not to be exceeded. I than got home, only to find out they deleted most of the programs. I than returned the notebook to be charged a further GBP 50. What is even worse is that the screen broke after 2 weeks again, and despite the screen being under warranty Act on Computers refuse now to fix it again. WHAT A COMPLETE RIP OF! I am beyond disappointed. This shop is not to be recommended at all!

Entire Thread

Topic	Date Posted	Posted By
Act on Computers very disappointing	26/02/12 22:35:00	Kathleen Kelber
Re:Act on Computers very disappointing	26/02/12 23:24:00	Nicola Howard
Re:Re:Act on Computers very disappointing	27/02/12 16:33:00	Kathleen Kelber
Re:Act on Computers very disappointing	27/02/12 16:24:00	Ricardo Pelc-Wesoly
Re:Re:Act on Computers very disappointing	27/02/12 17:14:00	Chris Bell
Re:Act on Computers very disappointing	29/02/12 17:05:00	Kathleen Kelber
Re:Re:Act on Computers very disappointing	29/02/12 21:51:00	Sara Nathan
Re:Re:Re:Act on Computers very disappointing	01/03/12 12:36:00	Antony Obrien
Re:Re:Re:Re:Act on Computers very disappointing	01/03/12 14:05:00	Sara Nathan
Re:Act on Computers very disappointing	01/03/12 10:49:00	Acton Computers
Re:Re:Act on Computers very disappointing	01/03/12 10:53:00	Roger Foreman
Re:Act on Computers very disappointing	01/03/12 11:02:00	Kathleen Kelber
Re:Re:Act on Computers very disappointing	02/03/12 08:15:00	Chris Bell

Forum Home